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Qualified vs. Non-Qualified Transactions

As you may or may not know, many Merchant Services Provider (MSP) will group your credit card transactions into three general categories: Qualified, Mid-Qualified and Non-Qualified. Each has its own processing rate.

When signing up for a credit card merchant account you will typically hear about the lowest possible rate - the Qualified rate. The MSP will then tell you what your Mid and Non-Qual rates are. Sometimes there is no Mid-Qual rate at all. It goes from Qual to Non-Qual. For example if your Qual rate is 1.99%, your Mid-Qual rate may be 2.99% and Non-Qual 3.99% or even higher. And if you look at your most recent merchant statement, you will see your standard interchange rates and then Mid or Non-Qual fees in addition to that.

A lot of merchants think that they are paying the lowest rate they signed up for, but they may be paying the Non-Qual rates for every single transaction because they never ask their customers for the billing address.

Although, it is up to your MSP to classify certain transactions as Mid or Non-Qual, the following scenarios will apply to the vast majority of transactions you process:

  • Qualified: Personal cards, Offline Debit Cards (being processed as non pin debit, swiped as a credit card)
  • Mid-Qualified: Typically Reward Cards and Business Cards (Missing Address Verification)
  • Non-Qualified: Typically Corporate Cards, International Cards or (Missing address information, missing tax information, missing customer code or order number)

Not all reward cards go to non qualified rates, that's just a setting by the MSP or Processor. With us, almost all of them will go to Mid Qualified, not Not Qualified.

To reduce the amount of fees you pay, always get the correct billing address and make sure to supply as much information as you can about the transaction. Supplying just the credit card number and the expiration date will almost always earn you the Non-Qual rate.